Customers find this laptop to be great, with one mentioning it's perfect for basic computer needs.

'Great laptop, I love the features.'

'Love this laptop.'

'Easy to set up, touchscreen is a great addition. Nice and bright, but too much bright screen time depletes the battery, so best when plugged in....'

'...me 30 minutes of going through different settings only to find there was NO WAY to change the clock in clock settings unless you type the exact...'

Customers find that the laptop is very fast.

'Love the finger print reader. The speed, processing, game play is all excellent!'

'...I love the quality of the video playback and the quickness of the startup....'

'...this laptop I liked the size of it but very unhappy with it it very slow for dj although it was recommend for that and I’m very unhappy that I can...'

'Had to replace n old laptop. This one has everything you need and is very fast. Highly recommend HP computers.'

Customers find the laptop to be a great value.

'I love this computer, one of the best I've had at a great price!!'

'Great value bought it for my oldest son for college. He likes the touch screen and it works well with his business class'

'Quality laptop, easy setup, best price available. Delivered within 2 days of ordering, outstanding turn around'

'Great value with Window 11 Pro included. Impressed enough to have purchased a second one for a friend.'

Customers like the screen size of the laptop, with one mentioning its large keyboard.

'...This is a great unit I love the large screen. I am looking forward to experiencing the windows 11 version.'

'...Love the touch screen and the large keyboard.'

'...The screen size is perfect for me and it's easier to carry around as it is lightweight'

'I like the bigger screen and keys.'

Customers like the touch screen, with one mentioning they appreciate the fingerprint reader.

'Great for everything I need a computer for. Love the touch screen and the large keyboard.'

'Great value bought it for my oldest son for college. He likes the touch screen and it works well with his business class'

'...That makes it hard. The touchpad is too sensitive, but I will be trying to fix that through settings....'

'Love the finger print reader. The speed, processing, game play is all excellent!'

Customers have mixed experiences with the laptop's functionality, with some reporting that everything works very well, while others mention poor performance.

'...8 weeks turnaround. Typical Microsoft/HP product excuses and poor performance....'

'...Only thing they say is that it's big but it does everything they need and more.'

'The laptop kept crashing until it failed to boot up. I never got one day's usage out of it....'

'Runs great! Exactly what I needed.'

Customers have mixed experiences with the laptop's setup, with some finding it very easy to set up and operate, while others report difficulties with the installation process.

'Easy to set up, touchscreen is a great addition. Nice and bright, but too much bright screen time depletes the battery, so best when plugged in....'

'It is difficult to use the one button set up.'

'Quality laptop, easy setup, best price available. Delivered within 2 days of ordering, outstanding turn around'

'Ease of setup was outstanding. Good product for the price. I did miss that the keyboard was not lighted.'

Customers have mixed experiences with the laptop's update capability, with one customer reporting issues with automatic updates.

'...I took this computer out of the box and it wanted to load updates, but didn't. Then the screen started to jumble and it finally went dark....'

'Started up fine. It wanted updates. Then it went blank screen. Nothing worked after that . Never got a screen back. Tried everything....'

'...I was able to connect to my wireless network and download all of the updates needed for Microsoft....'

'...To make matters worse, the clock doesn’t work it would not automatically update....'

Amazon Customer

Great buy- but lighted keys would make it better!